Task & responsabilities:
Install Komori presses at customer sites in line with work schedules and customer installation requirements, liaising closely with the Project Engineer and other members of the installation team.
Respond to technical requests from customers, making appropriate diagnoses and suitable recommendations to resolve technical queries/issues in a timely manner.
Carry out pre-planned service interventions.
Refer to comprehensive reference documentation, in addition to assistance from other members of the service team to overcome any difficulties.
Accurately report on each assignment, providing full details of the actions taken and outstanding requirements.
Skills, education & job requirements:
We are looking for someone who has a technical degree in mechanical engineering or related.
Print industry background, with a full understanding of how printing systems integrate
Flexible, if necessary working in the weekend.
Willingness to work away from home, for example during installations.
Willingness to work overtime on a regular basis.
Fluent language skills (both verbally and in writing) in Italian and English.
Motivated and customer oriented
A job with lots of variety in a dynamic and international team.
Competitive salary, a lease car and excellent secondary benefits.
For more information please contact Roberto Camboni, Service manager, email@example.com.